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<channel>
	<title>The News Chair &#187; social media</title>
	<atom:link href="http://colesmarketing.com/blog/tag/social-media/feed/" rel="self" type="application/rss+xml" />
	<link>http://colesmarketing.com/blog</link>
	<description>Coles Marketing Communications&#039; Blog</description>
	<lastBuildDate>Tue, 27 Jul 2010 17:54:41 +0000</lastBuildDate>
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		<title>Where are you? Make sure to check-in!</title>
		<link>http://colesmarketing.com/blog/where-are-you-make-sure-to-check-in/</link>
		<comments>http://colesmarketing.com/blog/where-are-you-make-sure-to-check-in/#comments</comments>
		<pubDate>Wed, 02 Jun 2010 15:34:20 +0000</pubDate>
		<dc:creator>Tiffany Whisner</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[agency]]></category>
		<category><![CDATA[AR]]></category>
		<category><![CDATA[augmented reality]]></category>
		<category><![CDATA[Blippy]]></category>
		<category><![CDATA[Coles]]></category>
		<category><![CDATA[Coles Marketing]]></category>
		<category><![CDATA[Coles Marketing Communications]]></category>
		<category><![CDATA[Coles PR]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Foursquare]]></category>
		<category><![CDATA[Indiana]]></category>
		<category><![CDATA[Indianapolis]]></category>
		<category><![CDATA[location]]></category>
		<category><![CDATA[location-based social networking]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[media]]></category>
		<category><![CDATA[pr]]></category>
		<category><![CDATA[Public Relations]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[social networking]]></category>
		<category><![CDATA[TagWhat]]></category>
		<category><![CDATA[Twitter]]></category>

		<guid isPermaLink="false">http://colesmarketing.com/blog/?p=1747</guid>
		<description><![CDATA[If you haven&#8217;t at least heard of Facebook and Twitter, you have probably been living under a rock &#8212; or in denial. But as quickly as you get used to the ins and out of the most popular social media sites, more are on the rise. And these sites want to know where you are, [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://colesmarketing.com/blog/wp-content/uploads/2010/06/Location-network.jpg" rel="lightbox[1747]"><img class="alignleft size-full wp-image-1748" title="Location network" src="http://colesmarketing.com/blog/wp-content/uploads/2010/06/Location-network.jpg" alt="" width="342" height="134" /></a>If you haven&#8217;t at least heard of <a href="http://www.facebook.com/" target="_blank">Facebook</a> and <a href="http://twitter.com/" target="_blank">Twitter</a>, you have probably been living under a rock &#8212; or in denial. But as quickly as you get used to the ins and out of the most popular social media sites, more are on the rise. And these sites want to know where you are, where you&#8217;re going and where you&#8217;ve been.</p>
<p>Welcome to the location-based social networks, such as <a href="http://foursquare.com/" target="_blank">Foursquare</a> &#8212; which I have previously discussed in another post. I tried out Foursquare &#8212; and I while I&#8217;m not super familiar with it, I can see the appeal. You &#8220;check in&#8221; to businesses and other locations in real time, and many places are now offering special perks for their most frequent visitor &#8212; called the &#8220;mayor&#8221; &#8212; and others who check in.</p>
<p>But what about <a href="http://blippy.com/" target="_blank">Blippy</a>? Customers can tell their friends about the products that they buy through this site, which links merchant accounts to broadcast members&#8217; purchases to the world. Blippy lets you communicate about and share purchases with friends by syncing already existing e-commerce accounts to Blippy such as <a href="http://www.apple.com/itunes/affiliates/download/" target="_blank">iTunes</a>, <a href="http://www.netflix.com/" target="_blank">Netflix</a>, <a href="http://www.woot.com/" target="_blank">Woot</a>, <a href="http://www.ebay.com/" target="_blank">eBay</a> and more.</p>
<p>And then you&#8217;ve got <a href="http://www.tagwhat.com/" target="_blank">TagWhat</a>, which takes a leap into the world of Augmented Reality (AR). It allows people to tag real-world locations and attach information, reviews, links, photos, videos, notes and so on to those particular spots, whether tied to their current location or not. Users can also follow other people and merge their respective ‘markers’ together in an effort to build a global network of augmented reality hotspots.</p>
<p>A little overwhelming, right? Well, maybe it&#8217;s best to start with a toe in the ever-changing social media pool instead of taking a flying leap headfirst. But whatever you do, start swimming!</p>
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		<item>
		<title>Hang on to those Millennials</title>
		<link>http://colesmarketing.com/blog/hang-on-to-those-millennials/</link>
		<comments>http://colesmarketing.com/blog/hang-on-to-those-millennials/#comments</comments>
		<pubDate>Thu, 15 Apr 2010 18:51:29 +0000</pubDate>
		<dc:creator>Tiffany Whisner</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[Coles Marketing Communications]]></category>
		<category><![CDATA[Council of Public Relations Firms]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[generation]]></category>
		<category><![CDATA[Indianapolis PR agencies]]></category>
		<category><![CDATA[Indianapolis PR agency]]></category>
		<category><![CDATA[jobs]]></category>
		<category><![CDATA[LinkedIn]]></category>
		<category><![CDATA[Millennial]]></category>
		<category><![CDATA[Millennials]]></category>
		<category><![CDATA[MySpace]]></category>
		<category><![CDATA[pr]]></category>
		<category><![CDATA[PR agency]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[Twitter]]></category>
		<category><![CDATA[workforce]]></category>

		<guid isPermaLink="false">http://colesmarketing.com/blog/?p=1610</guid>
		<description><![CDATA[I really can&#8217;t believe it&#8217;s 80 degrees outside in the middle of April. Things are starting to bloom, allergies are starting to annoy, and construction is everywhere. It&#8217;s also the time for a new crop of students to graduate college and enter the workforce. And when I found a very interesting blog post from the [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://colesmarketing.com/blog/wp-content/uploads/2010/04/esfacebook.jpg" rel="lightbox[1610]"><img class="alignleft size-medium wp-image-1611" title="esfacebook" src="http://colesmarketing.com/blog/wp-content/uploads/2010/04/esfacebook-300x205.jpg" alt="" width="300" height="205" /></a>I really can&#8217;t believe it&#8217;s 80 degrees outside in the middle of April. Things are starting to bloom, allergies are starting to annoy, and construction is everywhere. It&#8217;s also the time for a new crop of students to graduate college and enter the workforce. And when I found a very interesting <a href="http://blog.prfirms.org/2010/04/why-should-i-work-for-you-dude/#more-255" target="_blank">blog post from the Council of Public Relations Firms </a>dealing with new hires and tech-savvy Millennials, I was intrigued. (as I am considered one of those tech-savvy Millennials:)</p>
<p>Do you know into which generation you fall? According to most sources, the following applies:</p>
<p>Silent Generation [born 1928-1945]<br />
Baby Boomer Generation [born 1946-1964]<br />
Gen Xer [born 1965-1980]<br />
Gen Yer/Millennial [born 1981 or after]</p>
<p><a href="http://pewsocialtrends.org/pubs/751/millennials-confident-connected-open-to-change" target="_blank">Millennials</a> are known for being confident, self-expressive, liberal, upbeat and receptive to new ideas and ways of living. But they may not be as loyal to their employers and companies as past generations. This <a href="http://blog.prfirms.org/2010/04/why-should-i-work-for-you-dude/#more-255" target="_blank">post</a> brought up some great tips on how PR agencies can attract, and keep, their new talent, including offering career advancement opportunities and a greater focus on state-of-the-art technology and social media.</p>
<p>And just because I&#8217;m on Facebook, MySpace, LinkedIn, Twitter and send a mountainous number of texts and e-mails a day&#8230; I don&#8217;t know that that necessarily makes me tech-savvy:) &#8212; but I try!</p>
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		</item>
		<item>
		<title>Do we need a Not-So-Fast button?</title>
		<link>http://colesmarketing.com/blog/do-we-need-a-not-so-fast-button/</link>
		<comments>http://colesmarketing.com/blog/do-we-need-a-not-so-fast-button/#comments</comments>
		<pubDate>Tue, 06 Apr 2010 20:00:07 +0000</pubDate>
		<dc:creator>Tiffany Whisner</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[blog]]></category>
		<category><![CDATA[Coles Marketing Communications]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Foursquare]]></category>
		<category><![CDATA[iPad]]></category>
		<category><![CDATA[marketing]]></category>
		<category><![CDATA[pr]]></category>
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		<category><![CDATA[social]]></category>
		<category><![CDATA[social media]]></category>

		<guid isPermaLink="false">http://colesmarketing.com/blog/?p=1606</guid>
		<description><![CDATA[Is change a good thing? Or maybe is TOO much change a good thing? I just listened to a Webinar about a change in our e-mail distribution system. And there have been several re-designs to the almighty Facebook, from an added newsfeed to a new layout to countless new applications. New blogs are started daily. [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://colesmarketing.com/blog/wp-content/uploads/2010/04/13new-technology-protesting.jpg" rel="lightbox[1606]"><img class="alignleft size-medium wp-image-1607" title="13new-technology-protesting" src="http://colesmarketing.com/blog/wp-content/uploads/2010/04/13new-technology-protesting-300x238.jpg" alt="" width="300" height="238" /></a>Is change a good thing? Or maybe is TOO much change a good thing? I just listened to a Webinar about a change in our e-mail distribution system. And there have been several re-designs to the almighty <a href="http://www.facebook.com" target="_blank">Facebook</a>, from an added newsfeed to a new layout to countless new applications. New blogs are started daily. The list of social media and social networking sites is seemingly endless and continues to grow.</p>
<p>How can you keep track of it all &#8212; and do you want to? As soon as you learn the ins and outs of one site or one blog or one technology, it seems a re-design is right around the corner or a new product is on the horizon. And then you have to re-learn something new all over again. Many users don&#8217;t like change, and as a product becomes more popular, users may grow ever more resistant to change.</p>
<p>An article in <a href="http://www.time.com/time/" target="_blank"><em>TIME</em></a> said, &#8220;Perhaps what civilization needs is a NOT-SO-FAST button. In the aging population of the developed world, many people are already tired of trying to keep up with the latest cool new tech. The market for change could dry up, and lock-in might again become the norm.&#8221;</p>
<p>Try telling that to the 300,000 customers that purchased the new <a href="http://www.apple.com/ipad/" target="_blank">iPad</a> on the very first day they went on sale. And you won&#8217;t hear that from the 500,000 users on <a href="http://foursquare.com/" target="_blank">Foursquare</a>, which some label the &#8220;new Facebook.&#8221;</p>
<p>So I guess if you can&#8217;t beat em, join em &#8212; or get left behind in the flurry of new technology.</p>
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		<title>Client news: Social media marketer joins SteadyGRO</title>
		<link>http://colesmarketing.com/blog/client-news-social-media-marketer-joins-steadygro/</link>
		<comments>http://colesmarketing.com/blog/client-news-social-media-marketer-joins-steadygro/#comments</comments>
		<pubDate>Tue, 23 Mar 2010 17:01:19 +0000</pubDate>
		<dc:creator>Duane Brodt</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[Brodt]]></category>
		<category><![CDATA[Coles Marketing]]></category>
		<category><![CDATA[Coles Marketing Communications]]></category>
		<category><![CDATA[Daniel Shinall]]></category>
		<category><![CDATA[Dr. Pawan Srivastava]]></category>
		<category><![CDATA[Duane Brodt]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[greenhouse gardeners]]></category>
		<category><![CDATA[home gardeners]]></category>
		<category><![CDATA[hydroponic growers]]></category>
		<category><![CDATA[hydroponics]]></category>
		<category><![CDATA[Indiana]]></category>
		<category><![CDATA[Indiana public relations agency]]></category>
		<category><![CDATA[indoor gardeners]]></category>
		<category><![CDATA[indoor plant growers]]></category>
		<category><![CDATA[indoor seed germination]]></category>
		<category><![CDATA[Kelvin Frye]]></category>
		<category><![CDATA[medical marijuana]]></category>
		<category><![CDATA[Pawan Srivastava]]></category>
		<category><![CDATA[professional gardeners]]></category>
		<category><![CDATA[Purdue University]]></category>
		<category><![CDATA[Purdue University Department of Horticulture]]></category>
		<category><![CDATA[rockwool]]></category>
		<category><![CDATA[Shinall]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[soilless growing]]></category>
		<category><![CDATA[soilless plant growth]]></category>
		<category><![CDATA[soilless planting]]></category>
		<category><![CDATA[soilless plants]]></category>
		<category><![CDATA[Srivastava]]></category>
		<category><![CDATA[SteadyGro]]></category>
		<category><![CDATA[SteadyGro H+]]></category>
		<category><![CDATA[Syndicate Sales]]></category>
		<category><![CDATA[Syndicate Sales Inc.]]></category>
		<category><![CDATA[Twitter]]></category>

		<guid isPermaLink="false">http://colesmarketing.com/blog/?p=1560</guid>
		<description><![CDATA[Indiana-based SteadyGRO has named Daniel Shinall as the company’s social media marketer. Shinall is responsible for the daily maintenance of the SteadyGRO Web site, the company’s activities on Facebook and Twitter and implementing SteadyGRO’s online marketing strategies. Originally from Savannah, Ga., he served as an intern in the Information/Technology department at SteadyGRO’s parent company Syndicate [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://colesmarketing.com/blog/wp-content/uploads/2010/03/0323-STG-photo-Shinall.jpg" rel="lightbox[1560]"><img class="alignleft size-thumbnail wp-image-1561" title="0323 STG photo -- Shinall" src="http://colesmarketing.com/blog/wp-content/uploads/2010/03/0323-STG-photo-Shinall-150x150.jpg" alt="" width="150" height="150" /></a>Indiana-based <strong><a title="SteadyGRO" href="http://www.steadygro.com" target="_blank">SteadyGRO</a></strong> has named Daniel Shinall as the company’s social media marketer. Shinall is responsible for the daily maintenance of the SteadyGRO Web site, the company’s activities on <strong><a title="SteadyGRO on Facebook" href="http://www.facebook.com/home.php?#!/pages/SteadyGRO/138885559693?ref=ts" target="_blank">Facebook</a></strong> and <strong><a title="SteadyGro on Twitter" href="http://twitter.com/steadygro" target="_blank">Twitter</a></strong> and implementing SteadyGRO’s online marketing strategies.</p>
<p>Originally from Savannah, Ga., he served as an intern in the Information/Technology department at SteadyGRO’s parent company <strong><a title="Syndicate Sales Inc." href="http://www.syndicatesales.com" target="_blank">Syndicate Sales Inc.</a></strong> during the summer of 2009. Prior to joining SteadyGRO, he was a sales specialist at Circuit City in Savannah and a landscaper at Cottonwood Homebuilders in Richmond Hill, Ga. He graduated from Richmond Hill (Georgia) High School and is attending Armstrong Atlantic State University in Savannah.</p>
<p>SteadyGRO is an inert, sterile product that optimizes soilless plant growth. Used by home and greenhouse gardeners, professional gardeners and hydroponic growers and available in plugs, sheets, blocks and slabs, SteadyGRO helps growers maximize their results when growing food crops including cucumbers, tomatoes, peppers, popular flowering plants, woody ornamentals, vines, ivy and more. SteadyGRO is eco-friendly and can be reduced from its original form to a mass of less than 11 percent or incinerated for bio-mass purposes. SteadyGRO is manufactured by Syndicate Sales Inc., a 60-year staple in the international floral industry that manufactures, imports and distributes more than 1,500 floral-related items in the U.S. and overseas.</p>
<p>Recently, Purdue University research concluded that SteadyGRO outperformed rockwool, a soilless product that has been a mainstay in the industry for decades. Overall, the study concluded, <strong><a title="SteadyGRO H+" href="http://www.steadygro.com/SteadyGRO_vs_SteadyGROH+.asp" target="_blank">SteadyGRO H+</a></strong> was the best-performing soilless growth medium in terms of average grams of fruit harvested per plant in tomatoes and cucumbers. SteadyGRO H+ produced 47 percent more cucumber in terms of fruit weight per plant than rockwool, according to the study, and both SteadyGRO and SteadyGRO H+ outperformed rockwool in promoting the growth of tomatoes by a 23 percent gain in harvested weight.</p>
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		<title>Is the Fax Machine Dead?</title>
		<link>http://colesmarketing.com/blog/is-the-fax-machine-dead/</link>
		<comments>http://colesmarketing.com/blog/is-the-fax-machine-dead/#comments</comments>
		<pubDate>Fri, 05 Feb 2010 13:40:49 +0000</pubDate>
		<dc:creator>brian</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[CNET]]></category>
		<category><![CDATA[communications Indianapolis]]></category>
		<category><![CDATA[email]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Fax Machine]]></category>
		<category><![CDATA[Inside Tucson Business]]></category>
		<category><![CDATA[Office Space]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[Twitter]]></category>

		<guid isPermaLink="false">http://colesmarketing.com/blog/?p=1382</guid>
		<description><![CDATA[Like many companies, our fax machine has been pretty quiet lately.  No, it&#8217;s not dead.  It&#8217;s just not being used.  Email is our number one means of communication, along with cell phones, land-lines (yeah, still) and social media.  And speaking of social media, this article&#8217;s headline by Sam Brace, special for Inside Tucson Business, states 2010: [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignleft" src="http://www.seomoz.org/img/articles/Office%20Space.jpg" alt="" width="336" height="225" />Like many companies, our fax machine has been pretty quiet lately.  No, it&#8217;s not dead.  It&#8217;s just not being used.  Email is our number one means of communication, along with cell phones, land-lines (yeah, still) and social media. </p>
<p>And speaking of social media, this <a href="http://www.azbiz.com/articles/2010/01/11/sales_marketing/pr_corner/doc4b476c5c00ece716815895.txt" target="_blank">article&#8217;s headline by Sam Brace, special for Inside Tucson Business, states <em>2010: The Year Social Media Comes of Age for Businesses</em></a>.  There are some interesting facts in the article.  Below is an excerpt.</p>
<p><em>&#8211; KRC Research, based in Washington, D.C., found that 88 percent of 200 executives of nonprofits it surveyed experimented with social media in 2009, and 85 percent plan to actively use it in their organizations this year. MarketingSherpa, a research firm specializing in tracking marketing efforts, reports that most industries are increasing their budgets for social media marketing in 2010.</em></p>
<p>Behind these increases is a booming population of new users of social media. Statistics show that 66 percent of global Internet users have visited social networks and that more have used these sites than traditional e-mail. Facebook grew to more than 300 million users in 2009. Twitter grew by 1,382 percent in February 2009. These sites are where people are gathering and there’s little to indicate they will leave for greener pastures in 2010. &#8211;</p>
<p>So here&#8217;s my question&#8230;will email be the next to die.  <a href="http://news.cnet.com/8301-13846_3-10446412-62.html" target="_blank">If you read this article by Dave Rosenberg at the CNET Blog Network</a>, you might think we heading down that path.</p>
<p>Perhaps it&#8217;s too early to kill the fax machine (or email&#8230; how do you kill email?) with a baseball bat, as seen in the movie <a href="http://www.imdb.com/title/tt0151804/" target="_blank">Office Space.</a>  But I don&#8217;t think that day is too far away.</p>
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		<title>Local News Goes Interactive</title>
		<link>http://colesmarketing.com/blog/local-news-goes-interactive/</link>
		<comments>http://colesmarketing.com/blog/local-news-goes-interactive/#comments</comments>
		<pubDate>Wed, 13 Jan 2010 21:59:01 +0000</pubDate>
		<dc:creator>Tiffany Whisner</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[Indiana]]></category>
		<category><![CDATA[Indianapolis]]></category>
		<category><![CDATA[interactive]]></category>
		<category><![CDATA[local news]]></category>
		<category><![CDATA[news]]></category>
		<category><![CDATA[news content]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[stations]]></category>
		<category><![CDATA[story]]></category>
		<category><![CDATA[TV]]></category>
		<category><![CDATA[TV stations]]></category>
		<category><![CDATA[Twitter]]></category>

		<guid isPermaLink="false">http://colesmarketing.com/blog/?p=1324</guid>
		<description><![CDATA[It&#8217;s a trend that is taking over the local news in every market&#8211;going interactive. No longer is that anchorman or anchorwoman such an unreachable star. It seems that every person you see on the air these days broadcasts their e-mail, Twitter information and more. Facebook and Twitter are now helping local stations connect with their [...]]]></description>
			<content:encoded><![CDATA[<p><a href="http://colesmarketing.com/blog/wp-content/uploads/2010/01/520_ctvtoronto.jpg" rel="lightbox[1324]"><img class="alignleft size-full wp-image-1325" title="520_ctvtoronto" src="http://colesmarketing.com/blog/wp-content/uploads/2010/01/520_ctvtoronto.jpg" alt="" width="467" height="267" /></a>It&#8217;s a trend that is taking over the local news in every market&#8211;going interactive. No longer is that anchorman or anchorwoman such an unreachable star. It seems that every person you see on the air these days broadcasts their e-mail, Twitter information and more.</p>
<p><a href="http://www.facebook.com/" target="_blank">Facebook</a> and <a href="http://twitter.com/" target="_blank">Twitter</a> are now helping local stations connect with their audience and tap into new viewers. And not only is social media being used as a way to interact with on-air talent but also as a way for viewers to help shape the news content for the day. &#8220;Tweet in your opinion on this topic.&#8221; &#8220;E-mail us about what&#8217;s going on in your neighborhood.&#8221; &#8220;Send us in your pictures.&#8221;</p>
<p>According to an article in the Boston Globe, &#8220;As local stations lose viewers and advertising revenue, they are turning to social networking Web sites for help. In recent months, news directors have used such sites as Facebook and Twitter to generate stories and, hopefully, boost ratings.&#8221;</p>
<p>Eventually &#8212; will the news become only what we make and want it to be?</p>
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		<title>Avoiding Being the &#8216;Twit&#8217; in Twitter</title>
		<link>http://colesmarketing.com/blog/avoiding-being-the-twit-in-twitter/</link>
		<comments>http://colesmarketing.com/blog/avoiding-being-the-twit-in-twitter/#comments</comments>
		<pubDate>Tue, 01 Dec 2009 21:55:11 +0000</pubDate>
		<dc:creator>Chris Ryan</dc:creator>
				<category><![CDATA[Uncategorized]]></category>
		<category><![CDATA[Indiana public relations agency]]></category>
		<category><![CDATA[Public Relations]]></category>
		<category><![CDATA[social media]]></category>
		<category><![CDATA[Twitter]]></category>

		<guid isPermaLink="false">http://colesmarketing.com/blog/?p=1183</guid>
		<description><![CDATA[As part of our ongoing professional development here at Coles Marketing Communications, we subscribe to a host of industry publications and share highlights from stories &#8212; relevant either to our clients&#8217; industries or the improved practice of our craft &#8212; at our weekly staff meetings. One of those publications is &#8220;Public Relations Tactics,&#8221; a monthly [...]]]></description>
			<content:encoded><![CDATA[<p><img class="alignleft size-full wp-image-1188" title="twitter" src="http://colesmarketing.com/blog/wp-content/uploads/2009/12/twitter1.jpg" alt="twitter" width="320" height="320" />As part of our ongoing professional development here at <a href="http://www.colesmarketing.com" target="_blank">Coles Marketing Communications</a>, we subscribe to a host of industry publications and share highlights from stories &#8212; relevant either to our clients&#8217; industries or the improved practice of our craft &#8212; at our weekly staff meetings.</p>
<p>One of those publications is &#8220;Public Relations Tactics,&#8221; a monthly publication sent to members of the <a href="http://www.prsa.org" target="_blank">Public Relations Society of America</a>.</p>
<p>As you can imagine, the conversation this past year has often turned to the world of social media: why it&#8217;s so important, what works, what doesn&#8217;t, what to do, what not to do, etc.  Here is a partial &#8220;don&#8217;ts list&#8221; aimed at those in the PR world, but I think everyone could take a lesson from it. These points come courtesy of <a href="http://www.prsa.org" target="_blank">PRSA</a> and <a href="http://www.twitter.com" target="_blank">Twitter</a> expert Sandra Fathi with some of my own thoughts intertwined:</p>
<ul>
<li><strong>Hashtag hijacking: </strong>Taking advantage of popular trending topics (those words in Twitter posts with a &#8220;#&#8221; in front of them that make conversation topics easier to search) such as, say, the <a href="http://www.colts.com" target="_blank">Indianapolis Colts</a>,  to interrupt the conversation with your unrelated agenda such as, say, advertising your band&#8217;s gig on Friday night, is kind of like going to a dinner party and summarily inviting everyone to leave and come to your house &#8230; for a softball game. Not cool.</li>
</ul>
<ul>
<li><strong>False mentions: </strong>Including someone&#8217;s username in your tweet with an &#8220;@&#8221; in front of it will make that tweet show up in the person&#8217;s &#8220;mentions&#8221; tab in an attempt to grab their interest. PRSA calls this an &#8220;Ah! Made you look!&#8221; approach to marketing that makes people feel tricked. Also not cool.</li>
</ul>
<ul>
<li><strong>Misleading links:</strong> In the offline world, this goes by the name of &#8220;false advertising.&#8221; If you get people to click your link, look at a photo or watch a video by giving them false information (think of the subject lines in your e-mail&#8217;s spam folder &#8230; and then think about what&#8217;s actually in some of those e-mails!), you will anger your followers pretty quickly. Coolness factor: none.</li>
</ul>
<ul>
<li><strong>Mass follow: </strong>I&#8217;m reminded of  a line from Adam Sandler&#8217;s movie, &#8220;<a href="http://www.funnypeoplemovie.com/" target="_blank">Funny People</a>,&#8221; which I saw last weekend. I&#8217;m paraphrasing: In general, the more friends you have online, the fewer friends you have in real life. People use this tactic to try to amass a lot of followers in a short period of time. It&#8217;s not a good idea, in general, Fathi writes, to follow or be followed by a person advocating illegal activities or, if you&#8217;re a brand, controversial topics.</li>
</ul>
<ul>
<li><strong>Twitterns: </strong>Just because someone is a teenager/early 20s and knows how to tweet doesn&#8217;t usually qualify them to speak on behalf of a professional organization! Tweeting for a professional organization requires good judgment, understanding of company messaging and strategy, and representing the organization to the public in an appropriate manner consistent with those strategies.</li>
</ul>
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